Pega

Businesses globally are demanding digital and mobile enablement to streamline and automate their processes to improve the customer experience and drive revenue. Pega’s solutions enable organisations to deliver the full potential of BPM from strategy to execution - to streamline operations, increase operational efficiencies and enable true business acceleration and growth.

Pega Systems Capabilities

Pega Platform Expertise

  • Enterprise BPM Solutions
  • Case Management
  • Customer Relationship Management (CRM)
  • Multi-channel Marketing with Artificial Intelligence
  • Decision Management & Artificial Intelligence
  • Sales Automation, Healthcare Claims, Claims Repair
  • Care Management 
  • User Interface with Section 508 Compatibility
  • Natural Language Processing
  • Platform Upgrades 
  • Security & Integration
  • Automated Testing
  • DevSecOps

Pega Systems Certifications

  • Lead System Architects
  • Senior System Architects
  • System Architects
  • Business Architects
  • Decisioning Architects
  • UI Architects

Systems Operations (Sysops)

  • Infrastructure as Code (IaC) 
  • Application Architecture (Build & Maintenance)
  • Infrastructure Upgrades
  • Cloud Migration (Infrastructure, Application and Customer Data)
  • Maintenance & Support
  • Security Vulnerability Monitoring

Pega Industry Experience

  • Government
  • Healthcare
  • Banking
  • California Consumer Privacy Act (CCPA)
  • Appeals Processing
  • Insurance
  • Claims
  • Financial Rating

Past Performance Highlights

  • Centers for Medicare & Medicaid Services
  • Department of Health & Human Services
  • Department of Energy
  • DoD - Department of Defense
  • State of California
  • GSA – General Services Administration
  • Bank of America
  • McGraw Hill Financial Services
  • New Jersey Courts
  • Missouri Department of Social Security

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